Discover How Easy Customs Can Be with FedEx

Did you know that FedEx offers a range of customs tools and information to help ensure the smooth clearance of your international shipments?
To facilitate a seamless customs process, we recommend checking the following key points:

✅ Checkpoint #1: Understand Prohibited Items

FedEx does not accept shipments containing prohibited items. Please make sure to review what qualifies as a “Prohibited Item” before shipping.

✅ Checkpoint #2: Understand Restricted Items

Items classified as “Restricted Items” may require government-issued licenses or permits before they can be exported or imported. Ensure compliance to avoid delays.

✅ Checkpoint #3: Know Country-Specific Customs Requirements

If you’re unsure about the rules for shipping a certain item, visit the FedEx Customs Hub for detailed information on country-specific import/export regulations.

✅ Checkpoint #4: Fill Out Your Commercial Invoice Accurately

It’s essential to include the recipient’s full name, address, phone number, and email on your commercial invoice to ensure smooth customs clearance at the destination.
Visit the FedEx New Customer Center to learn how to properly complete your invoice.

✅ Checkpoint #5: Use FedEx® Electronic Trade Documents (ETD)

ETD is a free solution that allows you to prepare and submit customs documents electronically, making your shipping process faster and more efficient. Learn more about ETD [here].

Helping you receive your shipment without delays is our top priority.
For more information and resources, please visit the FedEx Customs Hub