WE SHIP 4U Protection

  • Parcels can be compensated by protection plan based on carrier's basic compensation policy when shipped by WE SHIP 4U.

  • This plan ONLY covers lost or damaged parcels during global forwarding but does not include return or exchange services.

  • The compensation of SHIPPING COST is not included for this protection.

  • If you want Domestic Return or Exchange, then you can use ‘RERURN’ option at extra cost.

  • Each parcel, associated with a unique tracking number, is considered independently.

  • If you have purchased products directly from KMD store and some of contents are not functioning properly then KMD will investigate this case for compensation. You are advised to contact KMD support team (support@kmdelivered.com) within 72 hours upon receiving the parcel to claim the case with unboxing video clip with required documentation.